Catalog Course
- DiGital FaQeer Certification Included
What Will This Course Teach You:
- The basic functions of a listing, how to add listings, and features to include.
- Advanced catalog management: from flat-file updates, listing errors, suppressions, and ASIN requirements.
- Brand Registry and the numerous benefits, common issues, and applicable solutions.
- Troubleshooting basics, listing reinstatement best practices and common order issues.
- Example Certificate
01
Catalog & Troubleshooting Overview
- Welcome to DiGital FaQeer – Catalog & Troubleshooting Training
02
Listing Management Basics
- Step 1: What is an Amazon Listing?
- Step 2: How do I Load a New Listing?
- Step 3: Flat Files Versus Manual Loads – Which Should I do, and How?
- Step 3B: Flat File Practice – Basics
- Step 4: Manually Updating Listings
03
Advanced Catalog Management
- Step 1: Request a Category Listing Report from Amazon
- Step 2: How to Make Changes to Listings in Bulk Using a Flat File
- Step 2B: Practice – Update Bullet Points via Flat-File
- Step 3: Creating a Parentage/Variation
- Step 3B: Breaking a Phantom Parentage
- Step 3C: Breaking a Parentage on Amazon
- Step 4: Dealing with Listing Issues
- Step 5: Creating Multiple SKUs with Different Fulfillment Types
- Step 6: Hidden Suppressions, Search Suppressions, and Category Assignment Problems
- Step 7: The Amazon Buybox
- Step 8: UPC Requirements
- Step 9: What Is North American Remote Fulfillment (NARF)?
04
Brand Management
- Step 1: The Basics of Brand Registry
- Step 2: What Does Brand Registry Open Up?
- Step 3: How to Provide Access to Other Accounts
- Step 4: Brand Name Changes
- Step 5: Unenrolling A Brand Name
- Step 6: Brand Node Issues
- Step 7: Filing and Retracting Complaints
- Step 7A Filing a Complaint
- Step 7B: Retracting a Complaint
- Step 7C: Complaint Types
- Step 8: Vanity URL
- Step 9: What Is North American Remote Fulfillment (NARF)?
05
Troubleshooting and Ticketing on Amazon
- Step 1: Account Health Basics
- Step 2: Common Suspension Types
- Step 3: How to Write a POA Basics and Common Types
- Step 4: How to Initiate and Follow up with Amazon
- Step 5: Requesting Feedback Removal
- Step 6: A-Z Claims, (SAFE-T) Claims
- Step 7: Titles and Bullets Not Reflecting on Product Detail Page
- Step 8: Locating Merchant Token IDs and Entity IDs
- Step 9: Product Review Removal and Management
06
Bonus Content
- Seller Contribution Cheat Sheet
07
Catalog Course Exam
- Exam Notice
- Catalog Exam | 30 questions
08
Certificate
- Certificate of Completion